How to buy online
Place the products of your choice into the shopping basket by clicking the „add to cart“ button. Having an account is not necessary for placing an order, but will make your future purchases simpler. Once you are done with browsing, click the basket icon in the top right corner of the page and follow the steps leading to checkout – your data, address and the mode of payment. Upon placing the order, you will recieve an email confirmation containing all the details of purchase and shipment. In case of any availability issues, you will also be notified by e-mail.
By registering your account on our website, you acquire following benefits:
– You qualify for a 10% discount for each subsequent purchase, on products not already on sale
– You future orders will be as fluents as possible, since your data is saved
– You will recieve email notifications about archi PLAY special offers and giveaways
If you want to register, you can do it here
If you already have an account, you can see or change details here
Send an archi Play gift
Sending our toys as a gift is simple as ordering them – just fill in the „delivery address“ field with the address of the person you are sending the gift. You can also send a gift note – just write the note text in the comments box and we will ship it with the parcel.
Delivery and payment
Please allow 7-18 working days for delivery, not counting the day of the order. All orders are processed within 1 day, and shipped within 3 days. In case of any availability issues, you will be notified by e-mail.
Orders are shipped by registered mail. Once the package has been dispatched by post, the risk of loss is passed onto the customer. If a rare case of loss occurs, please contact us immediately by e-mail and we will do what we can to help. Some shipments may be subject to import duties and tax. Any additional charges must be borne at the customer’s expense. We have no control over these charges and accept no responsibility for any additional costs.
As for the payment options are concerned, we accept: PayPal, Visa, MasterCard, American Express and Discover.When you make a payment, you are temporarily transferred from our website to the secure PayPal website. We do not receive any financial information, passwords or credit card numbers from you. The only personal information that we receive are your name, shipping address, telephone number and e-mail. This information is used for shipping purposes only.
If you would like to return an item, please send us an e-mail briefly describing the reason for returning the order. Please attach photographs of the product(s) in case you received a damaged or faulty product.
The return shipment costs need to be covered by the customer. Please send back the items in their original packaging. You will receive your refund within 14 days from the day we have received the returned item(s). If the items are not received in their original packaging and in the same condition as when you first received them, deductions to the refund may be made. The return address is the same as our official company address.
Where to buy
If in Belgrade, you can find archi PLAY toys in the following locations:
Gugadžina Shop – Palmotićeva 10, Beograd
Knjižara CMS CO – Karnegijeva 7, Beograd
Wholesale and distribution
You like archi PLAY and want to place it on your market as a wholeseller or distributor? Great, give us a call, or drop us an email, we will be happy to hear your suggestions.
Term and conditions
The owner of the website www.archiplay.rs is archi PLAY Ltd. Archi PLAY keeps the copyrights and all other related rights, as well as industrial property rights (patents, designs, trademarks etc.) related to the presented products and visual and textual material, as well as video files, audio files, photographs, images, design, logos, texts, graphic materials available on the website.
Privacy and data safety
Gathering Data: Our servers collect information of website visitors relating to IP address, browser information and the domain.
Use of data: Archi PLAY will use the visitors personal information only in a manner that is consistent with the purpose for which it was collected – order and payment realization, shipping the parcels, sending newsletters etc. Archi PLAY is obliged not to give, sell or misuse in any other way your data collected through website forms and e-mail communication to third parties.
Data safety: archi PLAY stores wbsite visitors and clients data on its own servers in secure conditions, protected with a password that only employees of archi PLAY have access to.
Newsletter: In case you sign up for our newsletter, it is necessary to submit your e-mail address, which we will keep and not provide or sell to third parties. You can unsubscribe from the newsletter at any time – your email address will automatically be deleted from our database.